Help

General questions

How do I register in the project?

Go to the registration form on the MLC.health website or get a link from the person who told you about the project.

I forgot my password. What do I do?

Use the "Forgot Your Password?" option. In the field that appears, enter the email address you registered your personal office account with. An email containing a link will be sent to the email address you provided. When you click the link, you will need to enter a new password.

There is no email in my inbox

Make sure that your email address is correct. If the email is correct, check the SPAM folder or try searching for an emal from [email protected]

How do I change my date of birth?

If you entered your date of birth incorrectly when registering, please contact the operator, they will help you change the date.

The [Instructions] provide a detailed description of how to use the chatbot and contact an operator.

Are there any webinars? Where can I find the schedule?

You can find the schedule of all the upcoming webinars in the "Events" section.

Where should I refer to if I have questions about payment, the project, etc.?

We're constantly working to make your experience with the project as convenient as possible. If you have any questions, please choose the most convenient contact method below.

1. Online chat in your personal office account (recommended)

This is the fastest way to get assistance.

Start a conversation with the chatbot: it will instantly provide answers to frequently asked questions or direct you to the right section.

If the bot can't resolve your issue, it will connect you to a live operator.

The [Instructions] provide a detailed description of how to use the chatbot and contact an operator.

2. Telegram bot

For your convenience, we are also available on Telegram. Contact our chatbot: @Mlc_Atlas_bot

3. Email

For complex issues regarding the project's operation, as well as for official inquiries, please email us to [email protected]

We value your time and are committed to helping you as quickly as possible!